Our Services
Step 1 : Consultation
Simply call us or email us, sharing with us your requirements (if you know them), or even just vague ideas of how you want your home to look like.
We understand the importance of the home to everyone and that sometimes, it takes a bit of re-iteration before it becomes clear what you would like your balcony or patio to look like, for example.
Step 2: Design & Space Planning
Simply call us or email us, sharing with us your requirements (if you know them), or even just vague ideas of how you want your home to look like.
We understand the importance of the home to everyone and that sometimes, it takes a bit of re-iteration before it becomes clear what you would like your balcony or patio to look like, for example.
Step 3: Installation
Once the quotation is accepted, we will then arrange for an installation date in consultation with the customer. Whether it is laying artificial turf, composite wood decking or installing artificial greenwalls, our experienced team follow strict procedures to deliver the Absolut Outdoors Promise.
Once the job is completed, we go through a handover process to ensure that you know how to take care of your artificial turf, composite wood decking, natural wood decking or greenwall that we have installed for you.
Step 4: After-sales Services and Maintenance
Our products and services such as synthetic grass and composite decking require minimal maintenance. However, it is advisable to groom and maintain them once a year to enhance their lifespan.
As such, we offer maintenance packages to spruce up your artificial turf, decking, green walls, or any other softscape that you have.
Some of the things we check during a typical artificial grass maintenance session are:
• Checking all seams to ensure that the artificial turf flooring does not have any unsightly gaps. If there are gaps, we will patch them up with additional turf.
• Checking all edges to ensure that the artificial grass is properly glued down. If any edges are loose or upturned, we will glue them down using the appropriate glue to avoid any potential tripping incidents.
• Disinfect the artificial turf with a special solution.
• Brush the grass blades manually or with a machine, depending on the area.
• Put in more infill like sand if necessary.
Our Guarantee
We provide a 1 year guarantee on all workmanship.
In the unlikely event that there are any issues with the installation, we are here to help and make good the issue.
Other than workmanship guarantee, our products are also backed by a 5-year warranty for manufacturing defects, but not for usual wear-and-tear.
